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ASPs, ISPs, BSPs...xSPs: The Information Utility is Upon Us and There is No Turning Back
Nov 2001 Doc #VWP000043 Viewpoint
 
by  Clare Gillan
Group Vice President, Applications and Information Access

The emergence of ASPs in the late 90's became a catalyst, expanding interest in the xSP model across the entire IT industry. The xSP model is "utility-like" in that it delivers service over a network from an externally managed facility in a one-to-many business model, and is service-fee based. The predominant focus of xSPs has been on communications and infrastructure services. ASPs promised to extend xSP-based services into new territory by more directly addressing business and consumer interests such as financial management and entertainment. With the backing of the trillion dollar communications industry, dependent upon increasing network traffic, it seemed to many that spending on ASP services would explode.
ASPs recognized close to $1 billion in 2000, slightly ahead of what IDC had forecasted but far below the expectations of many ASPs and investors. Early ASP optimists overlooked the fact that first generation ASPs were not only trailblazing in complex territory, but many requisite components, such as properly architected applications and usage-based monitoring and billing capabilities, were not in place.
Why did the entire IT industry become laser focused on one of the smallest segments of the xSP market? Because, despite the challenges, ASPs are onto a business model that makes sense. The availability of bandwidth, xSP-ready applications, and the requisite infrastructure support is increasing. Demand for shared computing models enabling collaborative communities is growing. Further, in many cases, the xSP-based model is more logical given the capital expenditure and complexity of maintenance associated with information technology today.
Network, infrastructure, and now applications delivered as service are just the beginning. Development environment service providers (DESPs), such as Developonline, are emerging to enable independent developers to access sophisticated development environments without the need for large capital expenditures. Business service providers, such as VirtualGrowth and Non-Stop Solutions, bundling ongoing access to business experts with xSP-based support for business processes, are also beginning to emerge.
Considering the bigger xSP picture is essential given the extensive capital required and time it takes to build revenue based on streamed service fees. Despite the challenges emerging xSPs continue to face, information utilities will continue to emerge and there is no turning back.
Related Research:
See documents:
#24024 IDC's xSP Taxonomy: Putting the "x" Service Provider Opportunities in Perspective
Related Research more
Save to Bookcase IDC's xSP Taxonomy: Putting "x" Service Provider Opportunities in Perspective
Amy Mizoras, Dennis Byron, Gigi Wang, Meredith Whalen, Lee Doyle, Katrina Menzigian, Clare Gillan, Jean Bozman, Debra Goldfarb, Rick Villars, Henry Morris, Mark Winther, Lucinda Borovick, Traci Gere
Feb 2001 Doc #24024 Report 
xSP services are emerging to address various needs within the corporate, government, education, and nonprofit markets and within the home. Example...

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